Frequently Asked Questions
Everything you need to know about your new favorite frames.
How do the Top Frames work?
Our unique design uses hidden magnets to allow you to snap different Top Frames onto your Base Frame, instantly changing your style whenever you like.
Can I order prescription lenses?
Yes, we offer high-quality prescription lenses including single-vision, progressive, and readers. Simply upload your prescription during the checkout process.
What is your return policy?
We offer a 30-day risk-free trial. If you aren't completely satisfied with your glasses, you can return or exchange them for free, no questions asked.
How long does shipping take?
Since each pair of prescription lenses is custom-made, orders typically ship within 7 to 10 business days. You will receive a tracking number as soon as they leave our lab.
Do you offer blue light filtering?
Absolutely. You can add blue light filtering to any set of lenses to help reduce eye strain from digital screens and improve sleep quality.
Are your frames durable?
Our Base Frames are made from hand-polished cellulose acetate, making them lightweight, flexible, and much more durable than standard plastic frames.